Soneb LTD is a professional solar company in kenya, staffed by professionals who have over 15 years’ experience in the renewable energy sector in East Africa. We guarantee a high level of services for each of our clients.



Our Services

In line with our philosophy of becoming the best in our industry, our services are designed to complement our value propositions to our clients. These are some of the services we offer.


Energy System Review and Upgrade Consultancy

We offer solar system upgrade consultancy, energy use audits and energy use forecasts. Our solar system upgrade consultancy service is free of charge for our existing clients when they want to upgrade or downgrade their systems. We also offer this service free of charge to clients who want to buy solar system solutions from us.

We offer energy use review services to support you when seeking to determine the correct size of solar systems to suit your needs. Contact us to check whether you qualify for a free review.In addition to these services, we also offer consulting services covering solar system sizing, product options, grid integration, energy use audits, energy use forecasts, among others, as applicable to solar power.

Service and Maintenance
Contracts

Our products are sold under warranty, and as part of the warranty conditions, we offer two free maintenance visits to our clients during the first year of the operation of the equipment purchased from us. Afterwards, we handle maintenance matters under a maintenance contract usually priced at about 2% of the original cost of the system.

Warranties

Our basic warranty covers the first year of use following installation of our systems. Some of our equipment comes with warranties from the original manufacturers. We take care to stock products that have friendly warranty terms for our clients. We offer warranties on all direct services. Detailed warranty conditions will be communicated as per specific systems ordered from us.

After Sales Services

In every case, we will offer you product-specific after sales services. These can include user training, and basic troubleshooting skills training. We are on call to help you manage any situations that may arise when using our products and services.